Shipping & Returns

Please see each individual product page for more information on the availability of each item. We try to process and ship non-sample orders in 3 business days. Samples and Trial Kits have a 5 business day lead time to process and ship. Also, after placing your order, you may click the "Account" link at the top right-hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24–48 hours of shipment.

Click the "Account" link at the top right-hand side of our site to track your order.

Please call us at 262-786-9330 or email: us-sales@epi.com.